Legal notice
Sales operator
SEED COMMERCE TOKYO CO.,LTD.
Sales operator/Person in charge of sales
Kohey Hara
Location
150-0021
5F EX-Ebisu-nishi building,2-8-4
Ebisunishi,Shibuyaku,Tokyo,Japan
Contact
info@shizuku-wellness.com
System requirements
【PC】
Latest version of Internet Explorer
Latest version of Google Chrome
【Smartphone】
Latest version of AndroidOS Standard browser
iOS Latest version of iOS Safari
Selling price
Please see a price list on plan page.
Fees vary for each plan
Shipping
none
Required fee except selling price and shipping
Internet connection charges
Payment methods
We accept the following payment methods:
Credit card
Google Pay
Apple Pay
Your payment will be processed when your booking is confirmed. The billing date will vary depending on your credit card company.
For bookings not made through SHIZUKU, please follow the payment instructions provided by the business or pay on-site upon arrival.
Payment timing
Time of booking confirmation notice or event date of your purchased plan.
Limitations of sales period and sales amount
Please see a price list and calendar on plan page.
Fees and calendar info vary for each plan.
About cancellation
Please see About cancellation on plan page.
A cancellation policy varies for each plan.
Travel Agency License
1.Scope of Business
Domestic Travel
2.Registration Number
Tokyo Metropolitan Governor Registration No. 2-8950
3.Date of Registration
June 10, 2024
4.Valid Period
June 10, 2024 to June 9, 2029
5.Name
SEED COMMERCE TOKYO Co., Ltd.
6.Address of Business Office
150-0021
5F EX-Ebisu-nishi building,2-8-4
Ebisunishi,Shibuyaku,Tokyo,Japan
7.Name of Business Office
Tokyo Sales Office
8.Website
SHIZUKU: https://shizuku-wellness.com/
Tranquwell: https://wellnessretreatjapan.com/
9.Travel Services Supervisor
Kohey Hara
10.Customer Service Contact (Opinions/Feedback)
We are always available to receive your comments and feedback via the email address below.
Email Address: info@shizuku-wellness.com
Terms and Conditions
The "Arranged Travel Contract" of the Travel Agency Terms and Conditions applies to reservation and arrangement transactions between our company and customers. For Organized Tour Contracts, the "Organized Tour Contract" applies.
Travel Agency Terms and Conditions
Travel Service Handling Fees
Our company may charge the following travel service handling fees based on the provisions of the Travel Business Law for arranging customer travel.
Arranged Travel
1. Handling Fees:
(1) For arranging a combination of accommodations, transportation, sightseeing tickets, airline tickets, etc.: Within 20% of the total travel cost.
(2) For arranging a single item such as accommodations, transportation, sightseeing tickets, or airline tickets: Within 20% of the total travel cost per arrangement.
2. Change and Cancellation Fees:
Within 20% of the total travel cost per arrangement.
Other
1. Protection of Personal Information
2. Terms of Use
SHIZUKU Terms of Use
3. Travel Condition Documents
Description of Transaction Terms and Conditions for Organized Tours (Common Items)
Description of Transaction Terms and Conditions for Arranged Travel (Common Items)
4. Name of Affiliated Travel Industry Association
Regular Member of All Nippon Travel Agents Association